Bruno is no longer there. Monday 11-10-14 My Husband And Son Went To Pick Up The Truck. Wednesday before closing time, I see they were still not going to call, I called and was told the car was ready. I told the Manager Ali ok, I will send my brother to pick up my car I will buy a bumper, and will bring the car back for it to be painted. He told me goodbye and started to walk away. The customer service is very poor. Service and paper work they have a quality paint line but they only use it on their more expensive package. He then told me he would repaint the two doors on the passenger side, but it would cost me $75.00 additional!! Days went by and I haven't been called not once to give an update or progress of my vehicle. The truck was filthy with light dust all over the truck. When I called about it -- was told they would call me back -- they never did! in some cases it's worth it. This was close to closing time, 1pm, as it was a Saturday. Again Manager said can't fix everything and it I wanted the bumper system painted he would go in half but only if I paid with cash. AAMCO - Contact us regarding AAMCO services, career, franchise and fleet opportunities I turned in my truck 2 days ago to get it rebuff called them to find out why its taking so long to buff it out find out that when they where buffing it out the paint came off now how does paint come off when you buffing it out.so now they have to repaint my truck this Maaco is located in Killeen, TX. I Called The 800 Number Customer Service And Make A Complaint And Was Told That I Would Receive A Call Back Within 48 Hours. In some cases apparently high growth rates may be caused by data that weren't available in previous years. I dropped my 2008 GMC Sierra Crew Cab off on Thursday, 03/12/2015 for a complete paint job. Lying, rude, poor customer service!!!! They lost the keys???? I live in Illinois and needed to be able to drive my car home. Possibly earlier Friday evening FInal cost $3000.00. He ran it through the car wash, what a waste of time that was. And she replied no. He Says Leave The Truck And We Will Repaint The Hood And That We Can Pick It Up On Monday. No one called and finally I called and they said it would be ready at 5:00p.m. Not all services available in every location. however the cars came out worst. My car was there for almost a year and they kept promising that it would be completed. He did not care. We carry many quality PPG refinish paint systems and just about any Auto Body Supplies & Tools Imaginable. He told me the part would be delivered and that he did not know when. I think you need to take a look at your supervisor and the employees of this Maaco. I can't even push the button in to pop the trunk. We just took the car back on this past Monday to have it painted free of charge as they promised for their error. Very bad business is MAACO. I was their painter. I took my sons car 1995 Buick LaSabre to have it painted on May 22, 2018 to MAACO in West Ashley SC. Please anyone reading this don't mistake the crooks at the down town MAACO who ripped me off for over a year for the QUALITY MAACO located in Spokane Valley, WA. But they were rude from the get go. These people make used car salesmen look like saints. Tom. She Just Repeated That Was Up To Pat. We also were advised by the location not bring back car to location and call corpate. John Agrees That The Paint Job On The Hood Is Not Good He Says That His Guys Did Not Break The Grille. Todd, didn't address it at all. he also said that the price for putting a rear bumper feeler for my 1992 Lincoln Mark VII LSC was also $64.00. He would pull in customers by telling them they could keep their deductible payments and he would kick back to them 200.00 if they would just be quiet about it. It Would Not Have Been Much Of A Big Deal, However I Borrowed My Brothers Car For The First Few Days And He Needed His Car Back, So I Had To Get A Rental Car To Get Back And Forth. To my disbelieve, they have only painted the roof of the truck and refused to listen to me, and told me that for $300.00 that is all I get, and they don't want to talk about anything. What I found once I was there was horrifying. I payed allmost 1200.00 dollors and got my car back unfinished. He was the one who mentioned it may be a fuse because he knew it could happen from jumping it. Mind you, these people knew I lived 50 miles away and did not even think to mention that I had no power steering. Street in Indianapolis, Indiana and asked whether they might be able to help. Dishonest and always trying to bump the price up after taking the car in. I been in this business for over 17yrs. What a great job they single stage fades, chips lifts, and wrinkles very easily. I recently had my 1995 Mazda Miata convertible painted at the Maaco in Chicago Ridge, IL. I took my truck to your broad street rich. they prey on your ignorance or lack of education in reference to paint. Now to the paint job. I took the van home and discovered tools missing from the van. I had to buy a new SET of mud flaps as I could not purchase just one to match the rest. I dropped the car off with the replacement bumper and on 3/3/2013 and 3/5/2013 Ali called me and said my car was ready, I went to pick it up and the bumper was painted so I got in it and notice my back window tint where they fixed my door handle was torn, and they did no other work to my car the front piece was missing, so I left my car at MAACO so they could fix it Ali told me the part was painted I can come pick it up it want take but a second to snap the front piece back in. However, while my car was there, some sort of liquid got into my smart key causing my alarm to activate for no reason. A dead battery in a new car I drove in? Do Not Take Your Car To The Maaco On North Congress In Delray Beach Florida. It had rust and oxidation and scratches and it is gorgeous now!!! it's shot in 2 coats metallic colors can't be buffed so any flaws can't be fixed. See reviews, photos, directions, phone numbers and more for Maaco locations in Schaumburg, IL. It would have been different if i paid yall to make my car look decent, Look macco ,im not going to bad mouth you. These people could not have been more helpful, nice and accommodating. Owner Greg was very rude. What frustrates me the most is that (a) I was told nothing but blatant lies; (b) Kevin NEVER called me when he said that he would to keep me abreast of what was going on; (c) I was charged for NEW PARTS, but was given used parts from some junk yard, and not refunded! Cheryl working the front desk left out things clear as day that needed to be fixed. Not all Maaco's are the same, I just had my 91 Sonoma painted and I am very happy with the outcome. I took my 2004 Mazda 6 to the Maaco office in Newark, Delaware the staff was really nice however, I took my Mazda to Maaco because I had an issue with my door not opening from the inside or outside and so I took it in, they checked it, gave me a call told me what was wrong, gave me an estimate I said okay so the next day I go get my car I am greeted and taken care of by receptionist and I pay and am handed my keys. View Larger Map. Since then he has harassed me on my telephone. Days went by and I haven't been called not once to give an update or progress of my vehicle. He was surprised when I told him Becky said they jumped my vehicle and claimed he never heard of a fuse to the power steering. My Husband And I Took A Day Off Work To Be Able To Pick It Up. In Looking At All The Complaints I Have Read And My Own I Feel That Corportate Needs To Get Involved More Then Just Being A Mediator Because In My Opinion If Things Continue To Be Like This Someone Needs To Shut Down This Franchise. I had some work done on my 2005 Tundra about a month ago at your location on South Sante Fe,Drive (approximately), in Littleton, Colorado. I would never go back there. the offer a basecoat\clearcoat for around 800.00 it's a rip off. the offer a basecoat\clearcoat for around 800.00 it's a rip off. I told him this was unexceptable and he told me this was not a car wash and he had to go. (610) 265-6606. http://www.maaco.com. What are you thinking? if you purchase a basecoat\clearcoat special the chances are it will be painted in single stage. I am working with my credit card company now but if this fails I have all the paper work ready to file a small claim in court. So I go inside and ask to speak with someone. I could not believe it. Maaco at 2500 34th street north painted my van. The customer service is very poor. it will last about 18 months. 2021 MAACO FRANCHISING, LLC. Imagine my surprise when I heard the add repeated on TV this evening. Virginia. 0 Photo. Its was a beautiful show stopper when finished!! I have never had any other auto body repairs to my car before, and my panel had never been removed before I took it to macco. She said the car had to be jumped. I went to pick up my car five days later and was told that the car would not be ready for five more days because it wouldn't dry. 06 Mazda Tribute Paint Code Today I dropped my car off to be buffed and cleaned. 5 months after my father passed away only having the fresh paint job for a little over a year and the car was garaged the paint is now flaking off he paid for the extra warranty but since he passed away they will not honor it because they say its not transferable so I will have to do it my way and stand in for the company with a sign to let people know what a horrible job they do and to look at my car first and I will take away as much business as possible if they don't want to fix their mistake and I will make them lose more then it would cost them to just fix my car. She also mentioned that I had a dead battery. The main issue was where I had damage on the drivers side, damage I got from parking too close to a post. It was not the color I was expecting -- I was never shown color charts to choose from. But when I came to pick up my car Ali was at lunch which is assistant Tammy I think her name is said he would be back in 30 mins which turned in to an 1hr so I asked her can she just give me my key so I can take my call and go? i'm not interested in nit-picking that's not what this is about. See detailed MAACO customer service rankings, I am not intending to go through the legal aspect of it as I feel this matter should be able to be taken care of but consider what option will I have it this complaint does not get taken care of the right way. Luckily, I had someone with me and we limped it around the corner to a chevy dealer. I disagreed and asked him if he would want his own personal vehicle to look like my truck, to which he replied "no I wouldn't". Never again. Never use MAACO, they are dishonest. Do you have so much business that it doesn't matter how you treat your customers, more will walk through the door anyway. Hello, I wanted to add a horror story about Macco. Contact with the shop during the work was very difficult. I Told Shamika I Feel That They Should At The Minimum Refund Me Enough Money To Be Able To Pay Someone To Put On The Grille, Repaint The Drivers Fender, And Put The Letters On Straight On The Back Of The Truck. After having a poor job done on my 2007 envoy , I tried to talk to the owner at the Bethpage location , was met with hostility , and aggressiveness . Everyone who is posting a complaint against MAACO on here is wasting their time. they change the color and gave me a poor excuse. He and 3 other men looked at it/worked on it and they were able to get it to close so I could drive home the following day. I knew this would eventually cause cracking. I finally just left a message. I took my custom painted hand piped 1977 malibu to a shop in kc mo ,went for a small scratch and dent repair ,went to see my car a week later all of the piping was removed from my car ,my car had cracks in the paint,over spray on everything ,you can see where they painted over the pilling clear coat from the previous paint ,then was told that if i give them 960 more they would take it back and fix it the way it should be done . I had a beige 4 door Hyundai Elanta & I love her. these three locations are owned by a man named frank castellino. I just cannot believe they would push my vehicle onto the street knowing I was going to be stranded and then act like they did not know it was not drivable. MAACO has been holding my car behind locked gate, having done no work on it. Edit 2 Maaco Auto Body - San Leandro It is disgusting. I demanded my car and they finally brought it out. The floor mats I had to give to him because the primer person wore his shoes and killed the front floor mats. For the sake of customer service and the integrity of the franchise MACCO, this matter needs to be debt with. I told Earl the owner that I want the same lock put on the car but he put the same new lock on the cars. Not fix the fu they have had the car for I own and operate a auction in Lakeland Fl.On or about Sept Sept 20th,We took a 2004 Kia optima and a 1998 Dodge Dakota to Maaco at 2409 US 92 East 33801 in Lakeland Fl(Brian)Mgr or owner.He (Brian)said 1 week to 10 days and that was fine.And the next week i had a Neon that needed a fender blended in and took it to him also.So,3 days later,the blend job was done(Thats great).What about my Kia and Dakota(Brian).OHHH we have'nt got to them yet.So he gets the kia done today10/1/2013.The Dakota was still sitting in the same place we droped it off at.And the best part of it all.They were all draned of fuel.The Neon would'nt make it out of the parking lot,the Dakota had 3/4 of a tank and the kia had guage issue's.We always put fuel in every vehicle we take ANYWHERE. The car is black so it was pretty dirty. I would never have another service through Maaco or recommend anyone. (Brian)went on the defencive rite away saying they have never had any problems.And in his next breath. When I picked up the vehicle they had not installed the drivers side window and knocked off $100.00. If not, I have a legal right to prove that MACCO was not incompliance of the statements and promises on these emails and website based on the work that was done to my car. he rips off customers on a regular basis. It appears that no effort was made to protect the engine compartment. Wilmington de, and lawnside n.j.. this is not an attack on these stores i'm just bringing to light the truth take it or leave it, their not painting my car. I got an estimate from another Maaco in Riverside and they quoted me a price that was double of what I paid for the same paint job in Moreno Valley. i took my car on the November 16, 2014 now its December 4, 2013 and still have not gotten my car. I took my car in December of 2013 to get my drivers side mirror replaced. I am writing to tell you what I am currently going through with the Fort Walton Beach FL location. Insane. Time to get rid of those advertising people and start fresh! I have no less than 12 runs in the paint! The First Thing We See Is That The Grille Is Broken And The Hood Has Chips And Runs In It. Showmars of America, Inc. owns and operates a chain of restaurants. I had a beige 4 door Hyundai Elanta & I love her. I took her to the Maaco on West Colonial Drive, Orlando,FL. The Manager "Bruno" asked me to give him the mats and he would clean them...he did. I told him I didn't understand since according to them it would be a $600.00 paint job and the only reason it would cost me $300.00 was because it was on sale. I Called The Location On Thursday And Was Told That Not Only Was My Car Not Ready, They Had Painted It The Wrong Color, It Was Not Detailed, And I Could Pick It Up Friday And Bring It Back At A Later Time To Have The Color Corrected. There were no disclaimers regarding type of paint or make of car. If rocks made you paint peel, then my whole car should be peeling. I would never recommend anyone to do any business with this He Says Leave The Truck And We Will Repaint The Hood And That We Can Pick It Up On Monday. Job with such a low price. He told me goodbye and started to walk away. This Job Looks Like It Was Done In A Backyard . But I can't even press my trunk button, it's stuck. Street workers on the corner would have done a better job , and probably for less money. J Maco auto body of linden nj did a suck job. The manager greg complains about it and does nothing. However, my problem now is......Not only does the bumper have to be re-painted but also the trunk. THE WORST SERVICE EVER!!!! Can someone call at:773-9573378 me and explain what Maaco did my car has not been repaired from their damage. I took the van home and discovered tools missing from the van. There have been so many complaints filed recently, which is what has caused this action. Took my buick lacross into maaco in Oxnard, california. i will never use Maaco again . Which Of Course Is Upsetting And I Ask Him What Happened To It Being Ready On Thursday And I Explained To Him That We Had Taken Days Off Work And Had Just Sat There All Day Waiting For His Call. Copyright © 2011 - 2021, CorporateOfficeOwl.com. Ed, I apologize to Mr. Rudy Melo! So, I am now "waiting for it to chip again", so I can take it back. Before I got there he called me and stated he had to go and could he leave my keys on the tire??? it's shot in 2 coats metallic colors can't be buffed so any flaws can't be fixed. I had my vehicle painted by Maaco in Port Richey Florida, truck lid started to flake off, took it in again, repainted , then other areas started to flake off, they painted it again, again it started to flake off, Manager blamed it on poor prep, and decided this time to use a better paint, again painted the entire thing, I picked up the truck, looked great, but in the sun and at night you could see striping on entire thing. MAACO either totally painted or oversprayed to such a point that some items will have to be replaced and many detailing efforts will have to be reaccomplished. thu: 8am-5:30pm. they prey on your ignorance or lack of education in reference to paint. He finally agreed to paint the truck for the $300.00 plus Tax. It was stated on last email sent on July 1st, 2014 that I would be receiving a phone call in this matter. So he continues to say yeah we had to do it in order to get the door open there was no other way. Wilmington de, and lawnside n.j.. this is not an attack on these stores i'm just bringing to light the truth take it or leave it, their not painting my car. tue: 8am-5:30pm. Anything you can do to remedy or add this to other possible complaints would be appreciated. never never go the maaco in el mirage az they are bad painters !!! Maaco headquarters is located at 440 S Church St #700 , Charlotte . let me explain single stage to you. I was preparing to sell this truck and wanted it to look its best! I went to work for Maaco realizing that this is a production paint shop and not the normal I-CAR certified shop I am accustomed to. He was quoted a price and that's what we paid. Thank you, ?I told him if he left my keys on the tire, he would have a problem. The Manager "Bruno"? Call Us: 1.888.739.8218 Email Us: sales@chasedatacorp.com Send Us a Message The Manager "Bruno"? I said you do not have his cellphone number to call him so he can tell you I paid already and I can go? I had to wait another 30min, and still today 3/14/2013 Ali the manager at MAACO still have repaired my car. On Wednesday I Called To See What Time We Could Pick Up The Truck On Thursday To Which John Said He Would Call Us Because He Wanst Sure. everything they told me was a lie, both of my vehicles got painted half way, they sold me things i didn't need, they told me if i dont buy the extras my cars will not look good. I returned to Maaco to have the paint mistakes corrected and was told by 'Rick' that I was not welcome at this store anymore and he will call the police if I show up there again. The salesperson told me that I would not like what I would get for the $300.00 Let me warn you do not take anything there for reapirs or paint. I went to work for Maaco realizing that this is a production paint shop and not the normal I-CAR certified shop I am accustomed to. hours of operation 8am-5pm mt. I've gotten the run around. When I picked up the vehicle they had not installed the drivers side window and knocked off $100.00. After rushing me off the phone, he called and left me a message stating where the part was and that I could go pick it up, knowing that I had no transportation. I drop my truck off on Dec 9., and had to come and pick it up on Dec, 20 with my gear shifter broke and half of my dash board hanging open. I'm sick over this. More than two weeks nothing done lawyer i took the cars their because of black Friday. So I need to pick up at least tomorrow by noon. greg makes mistakes on his estimates and blames it on others. FALSE ADVERTISING Never go here. I have had several cars painted by MAACO with some success. The staff seemed friendly enough, but the receptionist, Becky, said it would be a couple more days because my paint was hard to match. This Morning Someone Named Shamika Called From Corporate About My Complaint And She Said That She Saw In My Complaint That I Had Already Spoke To The Owner Pat And That All They Do At Corporate Is Mediate Between The Customer And The Owner. It was my worst experience ever with a business as such. Does the Corporate Office DVD's "HOW TO PAINT A CAR", my name is Melinda McCracken brought mu 86 prelude into your shop in shorleline wa july 1 for a paint job 1700.00 some minor body work, drove this car in running perfectly, couldn't get a straight answer from anyone one when it was going to be ready finely I called Tuesday the 7 said be ready Wednesday moring, I get there not ready, john said 1/2 our to 45 min to hr finely called about 4 yes its ready, get there car wont start has power, john said battery garbage its a new otium battery, jump start car loud metal on metal thought it might be fan, but that's plastic, bottom line had it towed to a mechanic in Everett, some how the engine had no oil rod bagging, so something really needs to happen here, I drove that car in should of drove it home, fix your mistake please, poor customer service very disatisfyied. I recently saw you on Undercover Boss and was impressed with your business standards. When I started to change the passenger front mud flap -- I saw that they never removed it to pain under it. In order to mount the mirror, my door panel needed to be removed. Then I repeated what she had told me, when I wrote these comments on the certificate of completion she became angry and said she would write up an estimate for the repairs. Jonathan Fitzpatrick joined Driven Brands as President and CEO in July of 2012. Maaco is an auto collision and paint repair company that turns the car you drive back into the car you love. This team in Lubbock went beyond! Maaco Auto Body Locations & Hours; 1 Maaco Auto Body - Richmond 1041 Hensley Street, Richmond CA 94801 Phone Number: (510) 232-2000. They painted using Paint Code G2 which is a generic for RED in general. So here I sit, a month later. I worked for the maaco in aston p.a. Trying to work things out with a corporate manager named Peter Twittle is a joke, he called me last two months ago and has not returned my calls since. It was not preped properly and I have primer on my tinted windows. No! I understand Driven Brands operates a customer call center for you. I went to a locksmith to key my car in which the original lock was working according to the locksmith. I want my car repainted but not at this location. Car went in on May 5-21-18. i thought i was working with him this was three times he said work with me .
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